The True ROI of Proactive First-Aid
Our CEO, William Waite, breaks down the impact on business safety and efficiency.
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Reduce recordable incidents, minimize compliance risks, and protect your EMR rating with QuickCare's on-site injury management solutions
OSHA recordable incidents impact more than just compliance—they affect your bottom line, insurance rates, and company reputation.
Average cost per recordable incident including medical expenses, compensation payments, and productivity losses. For severe cases, costs can exceed $100,000 per incident.
Average workers' compensation premium increase after multiple recordable incidents, resulting in significant long-term costs that persist for years after the original incident.
Percentage of project bids lost due to high EMR (Experience Modification Rate) resulting from recordable incidents. Many clients require EMR ratings below 1.0 to qualify for contracts.
Knowing the difference between first aid and medical treatment is crucial for proper OSHA recordkeeping.
OSHA clearly differentiates between first aid (generally non-recordable) and medical treatment (recordable). Understanding this distinction is essential for proper classification of workplace injuries.
OSHA defines first aid as the following (29 CFR 1904.7(b)(5)(ii)):
Medical treatment (recordable) typically includes:
Note: Any work restrictions, days away from work, or job transfers due to a work-related injury make the case recordable regardless of the treatment provided.
Our on-site first aid response helps prevent minor injuries from escalating to recordable incidents by providing immediate professional care at your workplace.
Our trained medical professionals arrive on-site within an average of 54 minutes, providing immediate expert assessment of injuries that would otherwise require an emergency room visit. This prompt care often prevents escalation to medical treatment.
Learn about our response times arrow_forwardWe provide comprehensive first aid that stays within OSHA's non-recordable guidelines while effectively treating injuries. Our professionals are specifically trained to deliver maximum care without crossing into recordable medical treatment territory.
View our compliance procedures arrow_forwardWe provide detailed, OSHA-compliant documentation that clearly categorizes treatment as first aid when appropriate. Our reports help your safety team maintain accurate OSHA 300 logs and provide documentation for compliance audits.
Explore our documentation process arrow_forwardCompanies partnering with QuickCare have seen significant improvements in their safety metrics and insurance rates.
Our detailed reporting system ensures proper classification and supports your OSHA recordkeeping requirements.
QuickCare's comprehensive documentation system goes beyond basic treatment reports, providing you with detailed records that support your compliance efforts and protect your organization during audits or inspections.
Clear documentation of all care provided with specific classification of treatment as "first aid" or "medical treatment" to support your OSHA 300 log entries.
Secure online portal access to all treatment records, making audit preparation and compliance verification simple and efficient.
Detailed reporting on injury patterns and trends to help identify prevention opportunities and demonstrate your commitment to continuous safety improvement.
Get answers to common questions about OSHA recordables and QuickCare's on-site solutions.
QuickCare's on-site first aid service helps reduce OSHA recordables in several ways:
By providing professional care that treats injuries effectively while remaining within OSHA's first aid parameters, we help prevent many incidents from becoming recordable while ensuring proper care for employees.
The process is designed for simplicity and speed. Your supervisor or designated safety lead calls our dedicated 24/7 dispatch number. They provide the job site location and a brief, clear description of the injury. Our dispatch team immediately deploys the nearest available medical professional and provides an estimated time of arrival, which is typically under our 54-minute average. We handle all medical coordination, allowing your team to focus on their operational duties and securing the area if necessary.
QuickCare's response time is a critical factor in preventing injuries from becoming recordable incidents:
The prompt arrival of our medical professionals is essential to providing timely care that can prevent injuries from worsening to the point of requiring medical treatment. This rapid response capability is one of the key ways we help reduce recordable incidents for our clients.
Our service is designed to complement and enhance your existing safety program, not replace it. We act as the next level of professional medical assessment for your internal first-aid-trained staff. Our medical professionals can validate their initial actions, provide advanced first-aid treatments they may not be certified for, and make the critical, documented determination of whether an incident can be safely managed on-site, thereby helping to avoid an unnecessary and costly recordable event.
Our mobile response fleet is the core of our service, making it ideal for industries like construction, logistics, and field services. We do not tie our service to a single address. As long as your job site is within our nine-county Bay Area service zone, you can call for a response. Your supervisor simply provides the correct site address during the dispatch call. This model ensures you have consistent, reliable medical support regardless of where your work takes you within our coverage area.
Many common workplace injuries can be effectively treated with first aid measures (non-recordable) if addressed promptly:
The key is immediate, appropriate treatment by trained professionals who understand OSHA's guidelines. QuickCare's prompt response helps ensure these injuries remain within first aid parameters by preventing complications that would require medical treatment.
Our on-site responders are licensed medical professionals, including Paramedics and EMTs, with advanced field experience. Crucially, every team member undergoes extensive and continuous training specifically on OSHA's recordkeeping standards under 29 CFR 1904.7. They are experts in distinguishing between non-recordable first aid and recordable medical treatment, which empowers them to provide the highest level of care while protecting your safety record whenever medically appropriate.
Our licensed medical professional on-site makes the medical recommendation based on their expert assessment and established protocols. If an injury requires care beyond the scope of first aid (e.g., a suspected fracture, deep laceration requiring sutures, or significant cardiac symptoms), they will immediately recommend escalation to the appropriate facility. They will coordinate directly with your on-site supervisor, provide all necessary treatment documentation for the receiving facility, and assist in a smooth hand-off. The decision is always driven by the employee's health and safety needs.
Our primary goal is the well-being of your employee. If an injury is determined to be manageable with OSHA-compliant first aid, we provide treatment and meticulous documentation. In the rare event the condition worsens or requires further care later, the case would become recordable at that point. Our initial, time-stamped report provides a clear, defensible record of the injury's state at the time of our assessment, which is vital for any subsequent workers' compensation or OSHA review. This documentation protects you by accurately timeline the events as they occurred.
QuickCare provides comprehensive documentation that supports your OSHA compliance requirements:
Our documentation system is developed in consultation with OSHA compliance experts and is regularly updated to reflect any changes to OSHA recordkeeping requirements, ensuring you have the documentation you need to demonstrate compliance.
OSHA recordable incidents directly impact workers' compensation insurance rates through the Experience Modification Rate (EMR) calculation:
By reducing OSHA recordables through QuickCare's on-site first aid program, companies typically see significant savings on workers' compensation premiums over time. Many clients report EMR reductions of 0.2-0.3 points after implementing our services for 2-3 years, translating to premium savings of 20-30%.
A single QuickCare on-site visit has a fixed, transparent cost. You should compare this to the total cost of a recordable incident, which includes both direct and indirect expenses. The National Safety Council estimates the average direct medical and indemnity cost per recordable is over $40,000. This figure does not include the significant indirect costs, such as the average 27% increase in insurance premiums from a poor EMR, lost productivity, administrative burden, and potential loss of contracts. By preventing even one minor injury from becoming a recordable, our service provides a substantial return on investment.
The primary advantage is controlling the outcome to prevent unnecessary recordables. When an employee goes to an outside clinic, you lose control. That clinic's goal is to process patients and their standard procedure may be to provide treatments (like prescription-strength NSAIDs) that automatically trigger an OSHA recordable, even for a minor sprain. Our on-site professionals are specifically trained to provide effective treatment that resolves the injury *within* OSHA's first-aid guidelines whenever medically appropriate. This, combined with eliminating travel time, reducing lost productivity, and providing immediate care, makes our on-site service a far more efficient and financially sound solution for managing minor injuries.
Yes. This is a major source of efficiency for our clients. If your company policy requires post-accident testing, our responding medical professional is equipped and certified to perform the necessary drug and alcohol screening (e.g., breath alcohol and urine collection) during the same visit. This streamlines the entire post-incident process, reduces administrative burden, ensures compliance with your policy, and gets the employee back to work faster if they are cleared to return.
Join hundreds of businesses that have successfully reduced OSHA recordables, lowered insurance costs, and improved safety metrics with QuickCare's on-site injury management.