Stop Minor Injuries from Hurting Your OSHA Record

QuickCare's on-site first aid service helps reduce OSHA recordables in several ways:

• Immediate expert care: Our rapid response (average 54 minutes) brings professional medical care to your workplace, preventing minor injuries from escalating to more serious conditions that would require medical treatment beyond first aid.
• OSHA-informed treatment: Our medical professionals understand the distinction between first aid (non-recordable) and medical treatment (recordable), and provide appropriate care within first aid parameters when medically suitable.
• Avoiding unnecessary ER visits: Many employers send injured workers to emergency rooms out of caution, but this often results in recordable medical treatment. Our on-site assessment determines when first aid is sufficient, preventing unnecessary escalation.
• Expert documentation: We provide detailed documentation that clearly identifies treatments as first aid when appropriate, supporting accurate OSHA recordkeeping.

By providing professional care that treats injuries effectively while remaining within OSHA's first aid parameters, we help prevent many incidents from becoming recordable while ensuring proper care for employees.

The process is designed for simplicity and speed. Your supervisor or designated safety lead calls our dedicated 24/7 dispatch number. They provide the job site location and a brief, clear description of the injury. Our dispatch team immediately deploys the nearest available medical professional and provides an estimated time of arrival, which is typically under our 54-minute average. We handle all medical coordination, allowing your team to focus on their operational duties and securing the area if necessary.

QuickCare's response time is a critical factor in preventing injuries from becoming recordable incidents:

• Average response time: Our current average response time across all service areas is 54 minutes from call to on-site arrival.
• 24/7 availability: Our response teams are available around the clock, including nights, weekends, and holidays, ensuring consistent coverage regardless of when incidents occur.
• Service area coverage: We currently serve all nine Bay Area counties. Response times may vary slightly based on location and traffic conditions. You can check specific response time averages for your area on our service map.
• Priority accounts: For facilities with frequent needs or high-risk operations, we offer priority response programs that can further reduce average response times.

The prompt arrival of our medical professionals is essential to providing timely care that can prevent injuries from worsening to the point of requiring medical treatment. This rapid response capability is one of the key ways we help reduce recordable incidents for our clients.

Our service is designed to complement and enhance your existing safety program, not replace it. We act as the next level of professional medical assessment for your internal first-aid-trained staff. Our medical professionals can validate their initial actions, provide advanced first-aid treatments they may not be certified for, and make the critical, documented determination of whether an incident can be safely managed on-site, thereby helping to avoid an unnecessary and costly recordable event.

Our mobile response fleet is the core of our service, making it ideal for industries like construction, logistics, and field services. We do not tie our service to a single address. As long as your job site is within our nine-county Bay Area service zone, you can call for a response. Your supervisor simply provides the correct site address during the dispatch call. This model ensures you have consistent, reliable medical support regardless of where your work takes you within our coverage area.

Many common workplace injuries can be effectively treated with first aid measures (non-recordable) if addressed promptly:

• Minor cuts and abrasions: Wounds that can be cleaned, treated with antiseptics, and bandaged without requiring sutures or surgical glue.
• First-degree and small second-degree burns: Burns that can be treated with cooling, non-prescription creams, and bandaging.
• Sprains and strains: Minor musculoskeletal injuries that respond to RICE (rest, ice, compression, elevation) and non-rigid supports like elastic bandages.
• Foreign body in eye: Objects that can be removed through irrigation or simple cotton swab methods (not embedded objects).
• Minor heat stress: Early symptoms addressed through hydration, cooling, and rest.
• Superficial splinters/foreign bodies: Objects that can be removed by simple means like tweezers or irrigation.

The key is immediate, appropriate treatment by trained professionals who understand OSHA's guidelines. QuickCare's prompt response helps ensure these injuries remain within first aid parameters by preventing complications that would require medical treatment.

Our on-site responders are licensed medical professionals, including Paramedics and EMTs, with advanced field experience. Crucially, every team member undergoes extensive and continuous training specifically on OSHA's recordkeeping standards under 29 CFR 1904.7. They are experts in distinguishing between non-recordable first aid and recordable medical treatment, which empowers them to provide the highest level of care while protecting your safety record whenever medically appropriate.

Our licensed medical professional on-site makes the medical recommendation based on their expert assessment and established protocols. If an injury requires care beyond the scope of first aid (e.g., a suspected fracture, deep laceration requiring sutures, or significant cardiac symptoms), they will immediately recommend escalation to the appropriate facility. They will coordinate directly with your on-site supervisor, provide all necessary treatment documentation for the receiving facility, and assist in a smooth hand-off. The decision is always driven by the employee's health and safety needs.

Our primary goal is the well-being of your employee. If an injury is determined to be manageable with OSHA-compliant first aid, we provide treatment and meticulous documentation. In the rare event the condition worsens or requires further care later, the case would become recordable at that point. Our initial, time-stamped report provides a clear, defensible record of the injury's state at the time of our assessment, which is vital for any subsequent workers' compensation or OSHA review. This documentation protects you by accurately timeline the events as they occurred.

QuickCare provides comprehensive documentation that supports your OSHA compliance requirements:

• Detailed treatment reports: Clear documentation of every incident, including the nature of the injury, treatment provided, and explicit classification as "first aid" or "medical treatment" based on OSHA guidelines.
• OSHA 300 log support: Our reports are designed to provide all information needed for accurate OSHA 300 log entries, including specific treatment categories that align with OSHA reporting requirements.
• Work status documentation: Clear documentation of any work restrictions or recommendations, which is critical for determining recordability under OSHA's regulations.
• Digital record management: All documentation is securely stored in our client portal, allowing for easy retrieval during OSHA inspections or audits. Records are maintained for the full OSHA-required retention period.
• Trend reports and analysis: Aggregate data reports that identify injury patterns and demonstrate your company's commitment to monitoring and improving workplace safety.

Our documentation system is developed in consultation with OSHA compliance experts and is regularly updated to reflect any changes to OSHA recordkeeping requirements, ensuring you have the documentation you need to demonstrate compliance.

OSHA recordable incidents directly impact workers' compensation insurance rates through the Experience Modification Rate (EMR) calculation:

• EMR calculation: Your company's EMR is calculated based on your past three years of workers' compensation claims (excluding the most recent year). Each OSHA recordable that results in a workers' comp claim affects this calculation.
• Premium multiplication: The EMR acts as a multiplier for your base premium. An EMR of 1.0 is considered industry average. An EMR of 1.2 means you'll pay 20% more than average, while an EMR of 0.8 means you'll pay 20% less.
• Long-term impact: Because the EMR calculation uses three years of data, each recordable incident can affect your premiums for years. Multiple recordables can create a compounding effect on rates.
• Threshold increases: Insurance carriers may impose additional surcharges or move companies into higher-risk categories after multiple recordables, further increasing costs.

By reducing OSHA recordables through QuickCare's on-site first aid program, companies typically see significant savings on workers' compensation premiums over time. Many clients report EMR reductions of 0.2-0.3 points after implementing our services for 2-3 years, translating to premium savings of 20-30%.

A single QuickCare on-site visit has a fixed, transparent cost. You should compare this to the total cost of a recordable incident, which includes both direct and indirect expenses. The National Safety Council estimates the average direct medical and indemnity cost per recordable is over $40,000. This figure does not include the significant indirect costs, such as the average 27% increase in insurance premiums from a poor EMR, lost productivity, administrative burden, and potential loss of contracts. By preventing even one minor injury from becoming a recordable, our service provides a substantial return on investment.

The primary advantage is controlling the outcome to prevent unnecessary recordables. When an employee goes to an outside clinic, you lose control. That clinic's goal is to process patients and their standard procedure may be to provide treatments (like prescription-strength NSAIDs) that automatically trigger an OSHA recordable, even for a minor sprain. Our on-site professionals are specifically trained to provide effective treatment that resolves the injury *within* OSHA's first-aid guidelines whenever medically appropriate. This, combined with eliminating travel time, reducing lost productivity, and providing immediate care, makes our on-site service a far more efficient and financially sound solution for managing minor injuries.

Yes. This is a major source of efficiency for our clients. If your company policy requires post-accident testing, our responding medical professional is equipped and certified to perform the necessary drug and alcohol screening (e.g., breath alcohol and urine collection) during the same visit. This streamlines the entire post-incident process, reduces administrative burden, ensures compliance with your policy, and gets the employee back to work faster if they are cleared to return.