24/7 Emergency Workplace Safety Response

Our average response time is 35-55 minutes across our primary service areas. Response times depend on your facility's location, current traffic conditions, and mobile unit positioning. In the Bay Area's 9-county region, we maintain multiple strategically positioned units to ensure rapid response. During your onboarding, we'll provide a specific estimated response time for your exact location.

Faster Response Option: For high-risk operations or facilities in more remote areas, we offer scheduled standby services where a medical team is positioned at or near your facility for immediate response (typically under 2 minutes).

Emergency response costs vary based on your service agreement, but most clients choose one of these options:

• Pay-Per-Response: Flat-rate fee per emergency call (typically $450-$750 depending on complexity and location)
• Monthly Subscription: Unlimited emergency responses included with your monthly service plan
• Annual Contract: Bundled emergency coverage with other QuickCare services at discounted rates

All options include the response, on-site treatment, documentation, and reporting. There are no hidden fees—what we quote is what you pay. Many clients find our service significantly reduces their workers' compensation costs by preventing unnecessary ER visits (average savings of $3,000-$5,000 per incident).

View detailed pricing information →

For immediate emergencies: If you're experiencing a workplace emergency right now, call us at 888-250-4659 even if you're not yet a client. We can provide emergency response on a one-time basis, and we'll handle billing details after we've taken care of your employee.

For ongoing coverage: We recommend setting up a service agreement in advance so that emergency response is seamless when needed. Setup takes just one phone call and can typically be completed same-day. Benefits of pre-registration include:

• Faster dispatch (your facility details are already in our system)
• Lower per-response costs
• Streamlined billing
• Access to scheduled standby services
• Integration with your safety program

Set up emergency coverage today →

Call 911 immediately for:

• Loss of consciousness
• Severe bleeding that can't be controlled
• Suspected cardiac arrest or stroke
• Severe burns covering large areas
• Major trauma (falls from height, crush injuries, etc.)
• Difficulty breathing or choking
• Suspected spinal injury

Call QuickCare for:

• Lacerations requiring assessment or stitches
• Suspected fractures or sprains
• Minor to moderate burns
• Eye injuries or foreign objects
• Minor head injuries without loss of consciousness
• Heat exhaustion (not heat stroke)
• Workplace injuries requiring professional assessment

Not sure? Call us anyway. Our dispatch team can help you determine the appropriate level of response, coordinate with 911 if needed, and provide guidance while help is en route. We can also respond alongside 911 services to provide workplace-specific support and documentation.

Our emergency response service is designed to support your OSHA compliance efforts in several key ways:

• Proper Documentation: We provide detailed, OSHA-compliant incident reports including treatment provided, assessment findings, and recommendations—all formatted for your OSHA 300 log.
• Appropriate Level of Care: Our professional assessment helps determine if an injury is OSHA recordable, preventing both under-response and over-documentation.
• First Aid vs. Medical Treatment: We clearly document whether treatment constitutes OSHA first aid or goes beyond, critical for accurate recordkeeping.
• Timely Response: OSHA requires prompt attention to workplace injuries. Our rapid response demonstrates your commitment to employee safety.
• Professional Care Standards: Having licensed medical professionals provide emergency care shows due diligence in your safety program.
• Reduction in Recordables: Many clients see a 30-40% reduction in OSHA recordable incidents after implementing our service, as minor injuries are properly treated before escalating.

We also offer OSHA compliance consulting as part of our broader workplace safety services. Learn more about OSHA compliance support →

Yes, in many cases. When additional medical care is needed beyond what we can provide on-site, we can transport employees to appropriate urgent care facilities or emergency rooms. Our transport services include:

• Direct handoff to receiving medical staff
• Continued patient monitoring during transport
• Communication with the facility before arrival
• Complete documentation of transfer
• Coordination with workers' compensation if applicable

Important note: For critical emergencies requiring advanced life support (ALS) or lights-and-sirens transport, traditional EMS/ambulance services are more appropriate. We coordinate seamlessly with local emergency services in these situations.

Our transport service is ideal for stable patients who need evaluation or treatment at a medical facility but don't require emergency ambulance transport—saving significant costs while ensuring appropriate care.

Our service doesn't end when our team leaves your facility. After every emergency response, we provide:

• Immediate Debrief: Our response team will brief your designated safety personnel on the incident, treatment provided, and recommendations.
• Digital Documentation: Complete incident reports are uploaded to your client portal within 2 hours, including photos (when appropriate), vital signs, treatment details, and follow-up instructions.
• Follow-up Recommendations: Clear guidance on return-to-work status, any restrictions, and whether additional medical evaluation is needed.
• Workers' Comp Coordination: If applicable, we provide all documentation needed for workers' compensation claims in the required format.
• Case Management: For injuries requiring ongoing care, our occupational health nurses can provide case management services to facilitate recovery and safe return to work.
• Trend Analysis: We track incident data across your organization to identify trends and improvement opportunities for your safety program.

We're also available for follow-up questions or concerns—your dedicated client success manager is just a phone call away.

Yes, absolutely. Our emergency dispatch center operates 24 hours a day, 7 days a week, 365 days a year—including all major holidays. Workplace emergencies don't follow a schedule, and neither do we.

Mobile response units are staffed and positioned in our service areas around the clock. Whether it's 3 AM on a Tuesday or Christmas Day, you'll receive the same rapid, professional response.

Coverage includes:

• All day shifts, night shifts, and overnight operations
• Weekends and holidays
• Emergency on-call for scheduled standby events
• After-hours consultation for safety managers

There are no premium charges for after-hours, weekend, or holiday responses—our emergency rates remain consistent regardless of when you need us.