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Toxicology Testing Documentation
Your complete guide to workplace drug and alcohol testing with QuickCare Solutions
Toxicology Testing Overview
QuickCare Solutions delivers comprehensive, on-site toxicology testing services designed to help employers maintain safe, drug-free workplaces. Our mobile testing units bring certified professionals and laboratory-grade equipment directly to your location, minimizing disruption while maximizing compliance and accuracy.
Whether you need pre-employment screening, random testing, post-incident investigation, or DOT-compliant programs, our flexible solutions scale to meet your organization's unique requirements.
24/7/365 Availability
Round-the-clock mobile testing services ensure you can conduct tests whenever needed—including emergency situations and off-hours incidents.
Scalable Solutions
From small teams to large-scale operations with hundreds of employees, our capacity adapts to your needs with consistent quality.
Rapid Results
Immediate on-site rapid testing provides preliminary results in 5-10 minutes, enabling quick decision-making when time is critical.
DOT Compliance
All testing procedures fully comply with Department of Transportation regulations, ensuring your program meets federal requirements.
Comprehensive Panels
Multiple panel options (5, 6, 10, 12, 17-panel tests) let you customize screening to match your specific compliance and safety requirements.
Certified Professionals
Our technicians and Medical Review Officers hold specialized certifications and training to ensure accurate testing, proper chain of custody, and expert result interpretation.
Mobile Testing Capabilities
Our mobile testing units bring professional toxicology services directly to your worksite—eliminating the need for employees to travel to off-site facilities. This approach reduces downtime, improves compliance rates, and maintains workplace productivity while ensuring accurate, secure testing.
24/7/365 Availability
Call 888-250-4659 anytime, day or night, for immediate scheduling. Our teams respond quickly to urgent requests and emergency situations.
Rapid Deployment
Quick response times ensure our mobile units arrive promptly at your location, minimizing wait times and workplace disruption.
Fully Equipped Vehicles
Our SUVs and vans carry all necessary testing equipment, supplies, and on-board lighting to conduct professional tests in any environment or weather condition.
Minimal Setup Time
Approximately 5 minutes to transform a standard restroom into a professional, compliant testing site—then we're ready to begin.
Site Requirements
Private bathroom or stalled bathroom
Male donors: urinal is acceptable
Female donors: sitting toilet required
Portable toilets are acceptable
Our mobile units provide a professional, private, and efficient testing experience regardless of your facility type or location—from construction sites to office buildings.
Testing Process
Our streamlined testing process is designed for accuracy, efficiency, and minimal workplace disruption. From arrival to result delivery, every step follows strict protocols to ensure compliance and reliability.
1
Arrival & Setup
Our mobile unit arrives at your location and our certified technician quickly establishes a professional testing environment in your designated restroom facility. Setup takes approximately 5 minutes.
2
Employee Check-In
Employees check in directly with our provider. They must present photo ID or have a supervisor/manager verify their identity. All documentation is handled professionally and confidentially.
3
Specimen Collection
The employee provides a specimen in complete privacy. Our provider remains outside the restroom unless direct observation is required by testing protocol or regulation. Proper chain of custody procedures are maintained throughout.
4
Testing Options
5
Result Delivery
Results are delivered digitally as soon as they're available. Both the donor and the employer's Designated Employer Representative (DER) receive secure copies. Our Medical Review Officer reviews all non-negative results before reporting.
6
Site Restoration
Our provider performs thorough clean-up of the testing area and removes all testing-related materials. Your facility is left in its original condition.
Available Test Types
- Urine drug testing (most common)
- Oral fluid/saliva testing
- Breath alcohol testing
Our comprehensive process ensures accuracy, privacy, and efficiency while maintaining strict chain of custody and compliance standards.
DOT Testing Compliance
QuickCare Solutions provides fully compliant Department of Transportation (DOT) drug and alcohol testing services that meet all federal regulations. Our mobile capabilities allow us to conduct DOT-compliant tests at your location without compromising regulatory requirements.
Whether you operate in trucking, aviation, maritime, transit, pipeline, or railroad industries, our certified collectors and processes ensure your testing program meets the latest DOT standards.
Key DOT Compliance Features
Strict adherence to 49 CFR Part 40 regulations
DOT-certified collectors trained in federal protocols
Proper chain of custody maintained throughout
Capacity for large-scale consortium programs
Comprehensive record-keeping and MIS reporting
DOT-Specific Procedures
1
Proper employee identification and verification
2
Use of DOT-approved Custody and Control Forms (CCF)
3
Split specimen collection for all urine drug tests
4
Direct observation when required by regulations
5
Mandatory 5-panel drug testing (DOT-approved)
6
Adherence to DOT-specified cutoff levels
Our DOT testing services help you maintain full federal compliance while minimizing workplace disruption. We stay current with all regulatory changes to ensure your program always meets the latest requirements.
Result Interpretation
Understanding toxicology test results is essential for making informed workplace decisions. QuickCare Solutions provides clear, concise result interpretation supported by Medical Review Officer (MRO) expertise to help you navigate complex situations.
Result Types
Negative
No presence of tested substances above the established cutoff levels. Employee may proceed with normal work activities.
Positive
Presence of one or more tested substances above cutoff levels. Result undergoes MRO review and employee interview before final determination.
Inconclusive/Invalid
The test couldn't produce a clear result due to specimen issues. A retest is typically required under direct observation.
Positive Result Process
1
For rapid tests showing positive, specimens are automatically sent to certified laboratories for confirmation testing.
2
Our Medical Review Officer (MRO) reviews all confirmed positive laboratory results.
3
The MRO contacts the employee to discuss any legitimate medical explanations, such as prescribed medications with valid prescriptions.
4
If a legitimate medical explanation is verified and documented, the MRO may report the result as negative to the employer.
5
Final results are reported to the employer's Designated Employer Representative (DER) and the employee with complete documentation.
Important: The presence of a substance doesn't necessarily indicate current impairment or policy violation. Our MRO team provides expert guidance on interpreting results within the context of your workplace policies and applicable regulations.
Understanding False Positives
While our testing methods are highly accurate, false positives can occasionally occur with rapid screening tests. This is precisely why all non-negative results undergo confirmatory laboratory testing and comprehensive MRO review. This two-step process protects both employers and employees by ensuring the highest accuracy in final results.
Data Security & Privacy
At QuickCare Solutions, we treat the security and privacy of your data as a fundamental responsibility. Our comprehensive security measures protect sensitive information at every stage—from initial collection through final result delivery and archival storage.
Security Measures
Secure, encrypted digital systems for all data collection, transmission, and storage
Strict role-based access controls limiting data access to authorized personnel only
Regular security audits, penetration testing, and system updates
Full compliance with HIPAA, DOT, and all relevant data protection regulations
Privacy Protections
Results shared only with tested individuals and authorized employer representatives (DER)
All staff undergo privacy training and sign confidentiality agreements
Secure destruction of physical testing materials following documented protocols
Strict chain of custody maintained from collection through result reporting
We maintain the highest standards of data security and privacy protection, ensuring your sensitive information remains confidential and secure throughout the testing process and beyond.
Frequently Asked Questions
Find answers to the most common questions about our toxicology testing services, procedures, and policies.
Our mobile units are available 24/7/365 for immediate deployment. Call 888-250-4659 anytime to schedule testing. For routine pre-scheduled testing, we can arrange appointments at your convenience. For emergency or post-incident testing, we typically arrive within 1-2 hours depending on your location within our service areas.
In cases of "shy bladder," our technician will wait up to three hours and provide up to 40 ounces of fluids for the donor to consume. If they still cannot provide adequate specimen, it's documented as a shy bladder situation. Our Medical Review Officer (MRO) then contacts the donor for medical evaluation. As an alternative, we can offer oral/saliva testing in consultation with your designated representative.
All specimens maintain strict chain of custody. For laboratory testing, samples are either hand-delivered by our certified technician directly to the lab, or shipped via Federal Express Priority Overnight in tamper-evident packaging. Every transfer is documented with signatures and timestamps, creating an unbroken chain of custody from collection through analysis.
Rapid on-site testing provides preliminary results in 5-10 minutes using immunoassay screening. It's ideal for pre-access screening and immediate decision-making. Laboratory testing uses more sophisticated methods (GC/MS or LC/MS/MS) and takes 2-4 business days, but provides definitive, court-admissible results. All non-negative rapid tests are automatically confirmed by laboratory testing. The choice depends on your needs for speed versus maximum accuracy.
Pricing varies based on testing type (rapid vs. lab), panel selection (5, 10, 12, 17-panel), testing volume, and service frequency. We offer competitive rates and volume discounts for regular programs. For a detailed quote tailored to your organization's specific requirements, please contact our team at 888-250-4659 or email [email protected].
We maintain strict confidentiality through multiple layers of protection: encrypted digital systems, role-based access controls, HIPAA-compliant procedures, and comprehensive staff training. Test results are shared only with the tested individual and your organization's Designated Employer Representative (DER). All staff sign confidentiality agreements and undergo regular privacy training. Physical and digital records are stored securely with limited access.
All our specimen collectors are certified through recognized organizations and complete DOT-specific training for regulated testing. Our Medical Review Officers (MROs) are licensed physicians with specialized certification in medical review officer services. They stay current with all federal regulations and undergo continuing education. Our quality assurance program includes regular audits and recertification to maintain the highest standards.
Absolutely. We work with clients across numerous industries to design customized testing programs that address specific operational needs, compliance requirements, and workplace policies. This includes selecting appropriate drug panels, establishing testing frequencies, creating custom reporting formats, and integrating with your existing safety programs. Our team will consult with you to understand your unique requirements and develop a tailored solution.
Our 5-panel DOT test includes: Marijuana, Cocaine, Amphetamines, Opiates, and PCP. Extended panels add substances like Benzodiazepines, Barbiturates, Methadone, Propoxyphene, MDMA, and others. We can also customize panels to test for specific substances relevant to your industry or concerns. Our team will help you select the most appropriate panel based on your workplace safety needs and regulatory requirements.
Yes, we offer comprehensive DER training to help your designated representatives understand their responsibilities, properly handle testing procedures, maintain required documentation, and ensure program compliance. Training covers federal regulations (for DOT programs), result interpretation, policy development, and best practices for managing your drug testing program. We also provide ongoing support and consultation as questions arise.
Have additional questions about our toxicology testing services?
Contact Our Support TeamContact Information
Ready to get started? Our team is available 24/7 to answer questions, schedule testing, or provide immediate assistance with your toxicology testing needs.
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Our knowledgeable team can help you design a testing program that meets your specific compliance requirements, operational needs, and budget constraints.
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